FAQ

HOW DO I GET STARTED?
In just a few easy steps, you can get your design project started! Once you have chosen your package, we’ll ask you a series of questions and ask you to provide us with (inspiration) images, your budget, a floor plan (a Funda floor plan is enough), your likes and dislikes.

Once you have paid for the package, you will receive a clear checklist on all the things you need to provide to speed up the design process.

HOW DOES THE PROCESS WORK?
Through some quick steps, we get your project started!

1. Choose your package
There are two different packages.

Refresh package
| Style Concepts 1 x – 3 x (Moodboards)
| 1:1 Time with designer via email, online messaging or phone calls
| A final design concept with a furniture & accessory shopping list, paint options for your wall, installation tips and styling tips
| Design revisions until you’re 100% happy
| Time with designer 3 weeks (so you can enjoy your new unique home within a blink of the eye)

Signature package
| Style Concepts 1 x – 3 x (Moodboards)
| 1:1 Time with designer via email, online messaging or phone calls
| A final design concept with a furniture & accessory shopping list, paint options for your wall, installation tips and styling tips
| Design revisions until you’re 100% happy
| Time with designer 3 weeks (so you can enjoy your new unique home within a blink of the eye)
+ 2D floor plan of your new happy place
+ 3D room visuals so you don’t have to imagine the final design

2. Pay the design fee
Once you have chosen the right package for your project, you can add the package to your basket and pay the design fee easily online with Ideal or Paypal.
After payment you will receive an extensie checklist to get the design started.

3. Tell us more
Email hello@captainandnel.com with the floor plan (Funda floor plan is ok), images and if possible a small movie of the room that ‘needs’ to be decorated. Furthermore you can share some inspiration pictures or a Pinterest board, so we can get a feeling of your style. Last but not least, you can let us know what your likes and dislikes are regarding home design. Also a budget, or a sort of idea of what you would like to spend, is very helpful in this design process.

And if you’d like to have a call (free of charge) beforehand, please let us know!

4. Receive our ideas
You will get your own ‘Captain and Nel – interior design’ page and on there you will find all the necessary documents and information to get your design finalized!
First you will see three different moodboards, based on your style and some furniture and accessories suggestions (not yet the shopping list). Then you will provide us with your feedback regarding those initial moodboards and we will get started on the second round. Now we specify the moodboards and provide you with some more specific furniture and accessories options. You will revision this version again.

The design process ends with a clear moodboard (or if you have chosen the Signature package, you will receive a beautiful 3D visualization ass well) of your room, complete with a fully equipped shopping list and styling tips.

5. Start realizing your dream room!
We will provide you with a clear shopping list including all products needed to realize your dream room! Any questions left? Feel free to ask and email hello@captainandnel.com

HOW WILL YOU KNOW MY STYLE?
We will closely review all the information and the inspiration images you’ve emailed to hello@captainandnel.com, so we can understand your personal style and what you are wishing for your room. This way we will have a clear vision of you and your space. And of course we can always have a chat beforehand to discuss your needs, style preferences and vision for your room. Also during the process we will ask you several times to review, so we will make sure you will be completely satisfied with the final advice, moodboards and the shopping list of your space.

WHAT KIND OF FURNITURE PIECES AND ACCESSORIES DO YOU SOURCE?
We source your items from a mix of well known sellers, but also lots will be from small unique webshops, and all of our finds for your space will fit your budget. Not a huge budget? No worries, we can transform any space that’s ‘not so’ to ‘wow’.

The items we have chosen for your space are of course found on webshops where other people buy. So we can’t guarantee stock status of those pieces in your design, therefor we always encourage you to buy what you love as soon as you can. Then will not miss out!

Want to find out what your design will cost? Then you can click here to go to the budget calculator!

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